mercredi 29 mai 2013

The Plan to Make Sears Shoppers Go Digital

A customer secures a new washing machine purchased at a Sears store in Richmond, Calif.

In its attempt to reverse two years of losses and a six-year sales slump, Sears is going all in online.

The company’s new mantra is “integrated retail,” a phrase uttered over and over again last week by Chief Executive Eddie Lampert as he addressed “unacceptable” losses and a plan to turn things around.

The idea is to stitch together closely sales on the Internet and mobile devices with those in bricks-and-mortar stores.

Read more... Lampert said Sears is doing this by shrinking shipping times

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